Resume.
Jules Munyaneza
DevOps & Cloud Engineer
Summary
DevOps and Cloud Engineer with hands-on experience designing cloud infrastructure, building CI/CD pipelines, automating deployments, and managing containerized applications using AWS, Kubernetes, Docker, Jenkins, Terraform, and Linux. Background in IT support, logistics operations, and web design, combined with strong analytical thinking and cross-functional communication skills. Currently based in Hamburg, working toward a full-time role in platform engineering and infrastructure automation.
Experience
Warehouse Associate (Stock)
- Manage stock handling and replenishment, including receiving, sorting, and shelving goods.
- Support inventory accuracy and keep storage areas organized.
- Work reliably within a German-speaking team while building daily language skills.
IT Support Specialist
- Provided first- and second-line technical support to Microsoft 365 users through a structured ticketing process and defined SLAs.
- Diagnosed and resolved hardware, software, and connectivity issues.
- Managed user onboarding and offboarding, access rights, and Microsoft 365 administration.
Freelance Web & Graphic Designer
- Designed and built responsive client-facing websites using Webflow.
- Created branding and marketing materials — logos, layouts, UI mockups — using Figma.
- Managed the full project lifecycle from consultation through delivery and after-sales support.
IT Support Technician
- Installed and maintained desktop computers, peripherals, and related hardware.
- Diagnosed basic hardware, OS, and internal network connectivity issues.
- Performed routine device checks as part of the internal IT support team.
Warehouse & Logistics Operations Associate
- Operated forklifts and material-handling equipment within a global supply-chain warehouse.
- Maintained safety, accuracy, and process discipline across multiple warehouse stations.
Skills
Selected projects
This Portfolio — AWS Static Site with Terraform & GitHub Actions
S3 + CloudFront, provisioned with Terraform, deployed by GitHub Actions via OIDC. See full case study.
Automated AWS EKS Infrastructure & Microservices Delivery
Terraform-provisioned VPC and EKS cluster running MongoDB and Redis via Helm. See full case study.
CI/CD Platform with Jenkins Shared Libraries
Reusable Groovy libraries standardizing build, test, and deploy across projects. See full case study.
Education
B.A. Business Information Technology
Certifications
AWS Certified Cloud Practitioner (AWS re/Start, 2024) · AWS re/Start Graduate Badge (2024) · AWS Cloud Engineer, neue fische Hamburg (2026) · AWS Certified Solutions Architect – Associate (coming soon) · DevOps Practitioner, TechWorld with Nana (coming soon). Full list with issuer links on the Certifications page.